Services Offered

ACC can provide a wide range of services to support your catalog or project. We'll supply the valuable reports you need to make your media buys and catalog placement decisions work!

  • Full Catalog
    ACC is THE Catalog Call Center. We can provide you with the best trained and most professional call staff available. Our call centers have full access to the Internet so we can provide our staff with full interaction between your catalog and consumer!

  • 800 Response Lines
    Virtual Catalogs, Dealer support, Direct TV, Consumer response, you name it ACC can do it! We completely support your program with full on-line customer files.

  • Internet Call Center & Email support programs
    Credit card processing, order entry programs, Customer Service, and E-mail support. You have a web site but....Who's servicing it at 3:00 AM?

  • Customer satisfaction programs
    Our outbound campaigns and Internet presence allow us to specialize in these key areas of marketing. With this specialization comes our expertise.

  • Call Center Features:
    Our professionally trained staff is available 24 hours a day, 365 days per year.
We have a market driven philosophy and all our members are screened and trained to meet our exacting standards. ACC also offers:

Integrated Internet support

Credit card processing, on line or in batch mode.

Fast project set up.

Daily file transfer and merge.

Upselling, Cross selling and Conversion tracking.

Flexible Export/Import Capabilities.

Unlimited Report writing capabilities.

All calls are recorded for quality and training purposes

Automated ZIP/State cross-checking.

Contact ACC - discover the benefits available to your
company by linking service and technology!


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