ask of every employee three Commitments.
A commitment to our customers.
basis of our business is providing service to
our customers. While you are employed at ACC we
ask that you make our customers your first priority.
They have entrusted to us their businesses and
their reputations. At all times, the answering
of inbound calls with a professional and helpful
attitude, accuracy and completeness of orders
taken and proper follow-up through dispatching
and delivery of orders should be the goal of every
A commitment to your fellow employees.
can only achieve our goal and provide excellent
service to our customers if we work as a team.
This commitment involves being present and at
your workstation for every scheduled shift. It
means being on time so that your CO-workers are
not required to handle your workload. It means
being helpful and sharing your expertise with
a less experienced employee. It means making sure
your not a way from your station except for authorized
breaks and that you are back at specified times.
It means occasionally extending yourself to work
an extra shift now and again so that your CO-workers
are not required to work short handed in the event
of an absence or perhaps a change in the anticipated
We ask a commitment to our company
are ACC, Inc. The health of our business and that
of our customers is entrusted directly to you.
In your hands we place the reputation of our company,
our management, our supervisors and every person
who has worked for ACC. We ask that you handle
this reputation with care, for it is very delicate
and is easily damaged.
these commitment are demonstrated by every employee,
we have a team effort which will ensure the growth
of our business and everyone who is part of the